Reply-To Manager – Reply-to address per flow and sales channel

Genuine ‘Reply-To’ header for Shopware Flow emails: a reply-to address for each flow and sales channel, featuring Twig variables such as the customer’s address, presets and an optional sender override.

To the Shopware store TO the documentation / FAQs

Plugin features and functions

By default, replies to automated shop emails are sent to the shop’s sender address and therefore often end up in the wrong inbox. The Reply-To Manager sets a genuine ‘Reply-To’ header for emails from your flows, ensuring that customer replies reach the correct recipient directly – for example, the customer themselves or a specific support inbox.

Replies to shop emails are automatically routed to the correct inbox
Rules per flow and per sales channel, including a global fallback rule
Twig variables for the reply-to address and display name, e.g. the email address from the contact form
Presets for the contact form, order confirmation and dispatch confirmation
Optional sender override (From) with DKIM/SPF information directly in the administration panel

To the documentation including step-by-step instructions and FAQs

Avoid mistakes that cost time and money

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